1. Shipping Coverage
- PAN India service
- Rural and remote locations may have extended timelines
2. Order Processing
- Orders are processed within 1-2 business days
- Tracking number is shared after dispatch via email/SMS
3. Delivery Timeline
- Standard delivery: 4-7 working days
- Expedited delivery: 1-3 working days (when available)
- Delays due to weather, transport, or strikes are outside our control
4. Shipping Charges
- Free delivery on select products
- Delivery fee may apply based on weight, location, and type
5. Multiple Shipments
If your order contains products from multiple sellers, items may be shipped separately.
6. Responsibility
- Responsibility for safe delivery lies with the logistics partner after dispatch.
- Damages during transit must be reported within 24 hours of receipt.
7. Undelivered Orders
If the delivery attempt fails due to incorrect address or unavailability, the product will return to the seller and may attract restocking fees.
8. Contact for Delivery Queries
- Email: support@rajaonline.shop
- Phone: +91 8220151247